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Information on how to identify 10 recognizable difficult behaviors and deal successfully with each of them.

"If you're hesitant to pull the trigger when things obviously aren't working out, Henry Cloud's Necessary Endings may be the most important book you read all year." —Dave Ramsey, New York Times bestselling author of The Total Money Makeover
"Cloud is a wise, experienced, and compassionate guide through [life's] turbulent passages." —Bob Buford, bestelling author of Halftime and Finishing Well; founder...

What is social style, and how can you make it work for you in a business situation? Your success at any management level depends largely on your ability to deal with other people. In this business-oriented approach to interpersonal relationships, management experts Robert Bolton and Dorothy Grover Bolton show you how to assess various behavior patterns and how to use that knowledge to capitalize on your strengths, minimize your weaknesses, and get...

As cofounders of the leadership coaching and training firm Ridge Associates, authors Robert Bolton and Dorothy Grover teach that good interpersonal communication is essential to getting things done. In this comprehensive and practical guide, they offer a proven method for understanding the key behavioral styles of those around you (including your own) and explain how you can leverage the strengths and weaknesses of each to relate to others more winsomely. People...

"The latest research shows that employee well-being is far superior to any employee engagement metric in driving performance. Yet many employers continue to run annual surveys surrounding engagement that are known to be ineffective check-the-box activities. More often than not, the entire process is seen as a joke, with none of the feedback expected to be taken seriously. Measuring employee well-being is a comparatively simple process with demonstrably...

"As today's business world becomes ever-more global and virtual, executives and managers are expected to work harmoniously together with counterparts from a broad array dramatically different cultures and backgrounds, often without leaving their desks. But when you throw people together who come from starkly different backgrounds and cultures- from Americans who precede anything negative with three nice comments to French, Dutch, Israelis and Germans...

"Many workers believe that to compete with other top talent they must embrace a culture that rewards long hours and constant connection to work. Businesses and society have encouraged this by endorsing busyness, overwork, and extreme commitment as the most valued traits in workers. Sometimes that endorsement is explicit, as when Elon Musk told Twitter employees to work "long hours at high intensity" or get fired. But more often it's an implicit contract,...

In The Seven Mindsets of Success, readers will not only explore topics like embracing discomfort, healthy conflict, time management, perspective, safety nets, and future self, but the intrinsic motivation behind their success. They will learn secrets and steps that are easily overlooked in business today. They will weigh the cost of their success and ask themselves, Am I willing to do everything it takes? What if success could be as easy as changing...

This authoritative manual provides valuable insights for turning conflicts in the workplace into productive working relationships.

Will your team work together with energy and enthusiasm, fear and frustration, or just go through the motions? With a proper understanding of how emotions work, the choice might just be up to you! Emotion, more than any million-dollar tool in your highly educated arsenal, spells the difference between stellar and mediocre team performance. Fear, anger, frustration, and other negative feelings can endanger a group's dynamic. But positive emotions have...